The QC Head will play a pivotal role within our organization, reporting directly to the Senior General Manager of Operations. This position requires a seasoned professional with extensive experience in Quality Control management, particularly within the Spice/Oleoresin industry. The QC Head will oversee all aspects of Quality Control operations, ensuring adherence to regulatory standards, driving continuous improvement initiatives, and fostering a culture of excellence within the QC team.

Leadership & Supervision

• Lead the QC Team: Supervise QC laboratory personnel, ensuring efficient lab functions and adherence to quality standards.
• Team Management: Oversee daily operations, allocate tasks, and monitor performance to meet production deadlines.
• Mentorship & Training: Provide guidance, training, and development opportunities for QC staff to foster a culture of continuous improvement.

Method Development & Validation

• New Method Validations: Assist in developing and validating new testing methods as required by the organization to enhance analytical capabilities.
• Technical Expertise: Utilize scientific knowledge to innovate and improve QC methodologies, ensuring robustness and reliability of testing procedures.

Turnaround Time & Analysis

• Optimize TAT: Work on reducing the turnaround time (TAT) for QC analyses to ensure timely delivery of quality reports.
• Efficiency Improvements: Implement strategies to streamline QC processes, leveraging automation and best practices to enhance productivity.

Customer Complaints & Quality Improvement

• Complaint Resolution: Address and resolve customer complaints related to QC promptly, ensuring effective root cause analysis and corrective actions.
• Continuous Improvement: Lead quality improvement projects using SPC (Statistical Process Control) and RCA (Root Cause Analysis) methodologies to drive operational excellence and customer satisfaction.
• Quality Initiatives: Implement process improvements and cost-saving measures to optimize product quality and reduce wastage.

Compliance & Audits

• Regulatory Compliance: Monitor validation, stability studies, and quality audits to ensure compliance with FDA, GMP, and other regulatory standards.
• Facility Upgradation: Oversee facility upgrades and equipment validations to meet regulated market requirements and ensure operational readiness.
• Continuous Audits: Organize and participate in regular audits to maintain compliance and uphold high standards of operational excellence.

Supplier Quality Management

• Supplier Collaboration: Work closely with the procurement team to establish and maintain quality requirements for external suppliers, ensuring consistent product quality.
• Quality Assurance Plans: Develop and implement comprehensive QA plans including hazard analyses, critical control points, and preventive measures to mitigate quality risks.

Good Laboratory Practices

• GLP/GMP Implementation: Implement and enforce Good Laboratory Practices (GLP), Good Manufacturing Practices (GMP), and 5S methodology to ensure a high standard of laboratory operation and maintenance.
• Compliance Oversight: Ensure adherence to regulatory guidelines and internal quality standards across all QC activities, maintaining accurate documentation and records.

Qualification

MSc Chemistry/ PhD in Chemistry

Span of Experience

15 – 18 years of relevant experience in Quality control preferably in Spice/Oleoresin industry from organizations with good pedigree.

Technical Competencies

• Experience in working on Quality control equipment’s and good analytical skills.
• Ability to drive a Continuous Quality Improvement environment and Best-In-Class QC practices
• Knowledge about Good Laboratory Practices / GMP / 5 S

Behavioral Competencies

Process Improvement skills, Analyzing Information, Strategic Planning, and Verbal and written communication. Attention to Detail, Dealing with Complexity, Team player. Leadership skills