We are seeking an experienced and dynamic Sales Manager to lead business development, manage client relationships, and drive revenue growth in both domestic and international markets. The ideal candidate will possess a deep understanding of the spices and food ingredients industry, with proven expertise in sales strategy, marketing, and customer relationship management.

Key Roles & Responsibilities

Business Development & Client Management

• Identify, target, and acquire new clients across international and domestic markets.
• Develop and maintain strong, long-term relationships with existing and potential customers through consistent communication and engagement.
• Understand customer requirements, market trends, and competitor activities to formulate effective sales strategies.
• Drive growth in export markets while expanding the company’s domestic presence.

Sales & Marketing

• Proactively promote company products to achieve and exceed sales targets.
• Develop and execute marketing plans, participate in trade shows, and explore new market opportunities.
• Negotiate pricing, terms, and contracts with customers to secure profitable business deals.
• Provide accurate and timely price quotations (within 24 hours) ensuring product costing aligns with business objectives.

Sales Forecasting & Reporting

• Prepare monthly, quarterly, and annual sales forecasts, budgets, and performance reports.
• Analyse sales data to identify growth opportunities, challenges, and areas for improvement.
• Present regular sales progress and market insights to senior management for strategic decision-making.

Customer Service & Account Management

• Respond promptly to customer inquiries and complaints (within 24 hours), ensuring effective issue resolution.
• Verify and process customer contracts, agreements, and purchase orders accurately.
• Follow up with customers to ensure timely payments and maintain a healthy receivables cycle.

Cross-Functional Coordination

• Collaborate with production, logistics, and quality teams to ensure smooth order execution and on-time delivery.
• Share customer feedback and market insights with internal teams to support continuous improvement initiatives.

Qualifications & Experience

• MBA/PGDM in Marketing or Sales (preferred).
• Minimum of 8 years of experience in Sales & Marketing within the spices or food ingredients industry.
• Strong exposure to international trade and exports.
• Excellent communication, negotiation, and analytical skills.

Ability to lead, influence, and drive performance in a dynamic business environment.